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Advice to ATM users Μεγέθυνση κειμένου Σμίκρυνση κειμένου Print E-mail

Here is some advice for your safety, when using ATMs:
 When you use ATMs:

  • Before starting with your transaction, carefully check the surroundings for any suspicious movements. 
  • Make sure that there is no added device at the ATM premises, the presence of which cannot be justified.
  • If you spot any suspicious objects, alterations or signs at the card slot, such as a distorted frame, scratches, additional devices, holes etc, avoid using this particular ATM and immediately report your findings to the Bank. 
  • In case the ATM keeps your card or in case you encounter any problem whatsoever during the transaction, report it only to the Bank that issued your card. 
  • Do not trust unknown people offering to help you use the ATM or asking for your Personal Identification Number. 
  • In case the ATM breaks down, dial only the telephone numbers of the Bank. 
  • When entering your PIN, "protect" the keyboard, so that no one standing around can see the four digit number. 
  • If you need to use an ATM at night and at an isolated area, make sure you are not alone. 
  •  If you use an ATM inside a separate booth, do not allow to people you do not know to enter this area during your transaction. 
  • When using an ATM, do not leave your keys or valuable objects in your car nor the car engine turned on.

To protect your bank account:

  • Avoid using as PIN your date of birth, phone number or other personal information that shrewd people might easily locate. 
  • Avoid writing down your PIN anywhere. 
  • Avoid using the same PIN for more than one of your cards. 
  • Chose and learn by heart a PIN that only you will know and that cannot be deciphered from the personal objects that can be found in your wallet or purse. 
  • Do not give your PIN to anybody and under any circumstances. For instance, if somebody calls you claiming to be a bank employee and asks for your PIN for verification purposes, do not reveal your PIN. Banks do not apply this practice. If you have caller identification service at your phone, write down the number and immediately report it to the Police.
  • Do not ever leave at the ATM area the receipt issued. 
  • Compare your ATM receipts with your monthly bank account statement. If you come across any transaction that you have not made, report it to the Bank immediately. 
  • Sign at the back of your card. This prevents anyone from counterfeiting your name on it. 
  • Do not ever give nor lend your card to anyone. 
  • When you go out, carry only the cards you intend to use. 
  • Report any card theft or loss immediately to the Bank and the Police.